Managers' Role in Human Capital Management

This illustrative example can be used as a guide for developing human capital management roles and responsibilities for managers.  This example recommends that managers shift their view of HCM from a process that is a function of the HR department to a process that guides management and support of staff.  The example outlines ten key HCM responsibilities for managers, the primary being performance management.  In this focus area, managers should prioritize aligning performance expectations of employees with the organization’s mission through cascading goals and supporting employees to perform through monitoring and assessment, evaluation, training, mentoring and coaching, and rewards and consequences.

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